At Vyapar Solutions, we value our customers and aim to provide the best possible experience with our billing and accounting software. This Cancellation, Refund, and Renewal Policy outlines the terms under which cancellations, refunds, and renewals are handled for our products and services. By purchasing or subscribing to our services, you agree to this policy.
1. Cancellation Policy
1.1. Subscription-Based Services
- Trial Period: Vyapar Solutions offers a free trial period for our software so that customers can evaluate its features before making a purchase. We recommend utilizing this trial to ensure the product meets your needs.
- Cancellation: You may cancel your subscription at any time by logging into your account and navigating to the subscription management section. Cancellation of a subscription will prevent further automatic renewals but will not result in a refund for the current billing cycle.
2. Refund Policy
2.1. Eligibility for Full Refund
Customers who submit a refund request via email or through our website within 7 days from the date of purchase will be eligible for a 100% refund.
2.2. Method for Requesting Refunds
To initiate a refund, please submit your request through email or via our website.
2.3. Other Refund Policies for Purchases
Our refund policy applies exclusively to purchases with a duration of one year or longer.
2.4. Non-Refundable Convenience Fees
Please note that convenience fees are non-refundable in the event of a license cancellation.
3. Renewal Policy
3.1. Manual Renewal Process
Our system does not automatically renew licenses. For continued service, customers are required to manually renew their license at the end of their validity.
4. Modifications to the Policy
Vyapar Solutions reserves the right to update or modify this Cancellation, Refund, and Renewal Policy at any time without prior notice. Changes will be effective immediately upon posting on our website. We encourage you to review this page periodically to stay informed about our policies.
5. Contact Us
If you have any questions or concerns about this policy, please reach out to us:
- Email: help@vyaparsolutions.com
- Phone: +91 8873473121
- Address: maheshwari Complex, Amba, Aurangabad, Bihar, India
We appreciate your understanding and thank you for choosing Vyapar Solutions.